08 Jul 2020
Unfortunately due to a technical issue, we have had to cancel the Service & Maintenance Event.
We will re-run it as soon as possible and anyone who had booked this event will automatically be registered for the new event.
Please accept our sincere apologies.
Summer Conference – Series of Webinars – IFS UK&I User Group
More details to follow, please monitor our events pages.
Please register below. Details for how to join the webinar will be sent out two days before the event.
Service & Maintenance from an IFS and an FSM perspective
Hayley and Mike have taken 4 common scenarios and will discuss how each system handles them.
- Incident\Fault logging
- Incident\Fault resource allocation
- Incident\Fault management
- Incident\Fault resolution.
They have created word stories for each, describing the system process and key fields. Using screenshots, they will highlight the areas that are exactly the same and where they differ.
Webinar prepared and presented, with thanks by:
Hayley Goldfinch, Business Systems Executive, Dover Harbour Board
Mike Gosling, Service Management Platforms Manager , Cubic Transportation Systems Ltd